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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Kay

Linda Kay

December 11, 2025

5  out of  5
rating by Linda Kay
"I’ve had State Farm auto & home insurance for many years. I love their Drive-Safe program. It saves me a lot of money on auto insurance. I think, State Farm is a great insurance company, but all brokers are not the.same. My broker, Mike Brownell and his team, especially Kattie and Adam are pretty awesome. They take time to answer all of your questions. They don’t try to sell you extra stuff you don’t need. They’re just a great group of people. If you like State Farm, but don’t like your broker, switch to mine. Mike is awesome and so is his team. A great example of attitude reflects leadership."
We responded:
"Thank you for the great review, Linda! We really appreciate you and we are very happy to help you anytime you call with questions or need help. You are a pleasure to talk to - Mike Brownell."
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Tim James

December 10, 2025

5  out of  5
rating by Tim James
"Justin really did a great job for me. From quote to finalizing my policy, he made the process easy for me."
We responded:
"Thank you for the 5-star review, Tim! It is great to hear that you are happy with our service here at Mike Brownell State Farm. Thank you for recognizing Justin for being so helpful. Please text, call or email us when you need help - Mike Brownell"
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James Hood

December 5, 2025

5  out of  5
rating by James Hood
"Justin did a good job walking me through the process"
We responded:
"James, we are happy to hear you had a good experience with Justin and our office. Thank you for your business and please let us know if you have any questions - Mike Brownell State Farm."
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Nathan Freeman

October 30, 2025

5  out of  5
rating by Nathan Freeman
"Hey was vary helpful in saving me money and getting the coverage I wanted thank you Justin"
We responded:
"Nathan, that is great to know Justin helped you get the right coverage at a good price. Thank you for your review. We appreciate your business! "
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Shauna Hager

October 17, 2025

5  out of  5
rating by Shauna Hager
"Justin with state farm was such a huge help ! He was quick and on top of all my requests. Very professional and even found me discounts that other places didn't mention. 10/10 customer service !!! Highly recommended!!!!!"
We responded:
"Thank you for your review, Shauna! We also appreciate your comments about Justin. We are happy to help you and to have to as a client. Please let us know if you have any questions or need anything - Mike Brownell State Farm"
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Tammy Hughes

October 11, 2025

5  out of  5
rating by Tammy Hughes
"Justin is awesome. He took really great care of me."
We responded:
"Thank you for letting us know that Justin was a great help! We appreciate the 5-star review and your kind words - Mike Brownell State Farm"
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Kim Canter

October 9, 2025

5  out of  5
rating by Kim Canter
"Justin was so awesome. He took time to discuss all my options. I appreciate his honesty. Please call Justin if you need insurance."
We responded:
"Thank you, Kim! We are so happy to hear you had a great experience with Justin. Please let us know if you have any questions or need anything - Mike Brownell State Farm. "
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Susan Mtoubsi

September 24, 2025

5  out of  5
rating by Susan Mtoubsi
"Justin Brownell is always a pleasure to work with!! Justin answers any and every question with promptness and professionalism. It’s refreshing to have someone so supportive and understanding for all my insurance (life, auto, etc) needs. Thank you!!!"
We responded:
"Thank you so much for your wonderful review of Justin! We are happy to hear that you have great experiences with Justin and Mike Brownell State Farm. Please call, text or email us anytime you need our help - Mike Brownell State Farm Agent."
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Amy Jaggers

September 16, 2025

5  out of  5
rating by Amy Jaggers
"Justin was so very helpful and great to work with! Highly recommend!"
We responded:
"We really appreciate you taking the time to point out your positive experience with Justin. Please call, text or email our office anytime you have questions or need help. Thank you from all of us at Mike Brownell State Farm! "
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Colton Haney

September 16, 2025

5  out of  5
rating by Colton Haney
"Switched and saved over $200 a month. Big thanks to JB for being so helpful and understanding of my schedule."
We responded:
"Thank you, Colton! We are really happy you are saving money and getting great coverage. I appreciate you mentioning that JB was so good to work with. Please let us know if you need anything else - Mike Brownell State Farm."
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Amanda Gibson

August 14, 2025

5  out of  5
rating by Amanda Gibson
"Wonderful, easy experience working with Justin Brownell to obtain car insurance on my new car with an amazingly reasonable price. Highly recommend!"
We responded:
"Thank you for the 5 Star review, Amanda! We are happy to hear that you had a great experience with our office and specifically working with Justin. Please call, text or email us if you have any questions or need anything - Mike Brownell State Farm Agent."
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Casey Mcdavid

August 13, 2025

5  out of  5
rating by Casey Mcdavid
"Katie was great she went the extra mile to help me get the rate I needed!"
We responded:
"Thank you, Casey! Katie and all of us at Mike Brownell State Farm really appreciate you taking the time to recognize her. It is great to hear that you are happy with our service and rate for your insurance. Please let us know if you need anything - Mike Brownell State Farm Agent."
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Janice Hocker

August 7, 2025

5  out of  5
rating by Janice Hocker
"Justin worked with me and was fantastic. He has a very pleasant voice and personality. Very knowledgeable and professional regarding all aspects of business. Definitely a people person 😊"
We responded:
"Thank you for your outstanding review, Janice! We are happy to hear that you had a great experience with Justin. We will pass this on to him immediately. Please call, text or email us if you have any questions or need anything - Mike Brownell State Farm Agent."
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Robert “Lawrence of Arabia” Lawrence

August 6, 2025

5  out of  5
rating by Robert “Lawrence of Arabia” Lawrence
"Justin was very helpful! I got the exact amount auto and rental coverage I wanted and he got it to me cheaper than the online quote! I cannot recommend him enough!"
We responded:
"Thank you, Robert! We are happy that Justin was able to help you with your auto and renter's insurance. Thank you for your recommendation! "
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Hannah Varel

July 30, 2025

5  out of  5
rating by Hannah Varel
"Mike was amazing during our first home purchase - he walked us through every step up of the way and helped bundle our auto and home insurance. Highly recommend!"
We responded:
"Thank you for the 5-star review Hannah! Congratulations on your first home! 🏡 We have enjoyed working with you and look forward to helping you in the future. Please call, text or email our office when you need something - Mike Brownell State Farm Agent."
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Emily Ash

July 23, 2025

5  out of  5
rating by Emily Ash
"Mason Fowler was very helpful when insuring my townhouse, and took care to add my cars to my policy when I was ready. He has been responsive, professional, and extremely patient answering my questions. I would highly recommend him to anyone looking for an insurance agent!"
We responded:
"Thank you for the 5-star review! We appreciate you recognizing Mason for being so helpful. Please call or text us anytime you have questions or need help with anything - Mike Brownell State Farm Agent. "
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Christian Gieseking

June 19, 2025

5  out of  5
rating by Christian Gieseking
"Katie is a complete professional I’ve never had anyone explain to me coverages as well as she did. Katie made this process seem so fast and easy. I will definitely be telling my friends and family about this office."
We responded:
"Hey Christian, thank you for leaving a 5-star review! We really appreciate your feedback about working with Katie. Our goal is to always make the process fast and easy, so I am glad to hear that's how it went for you. If there's anything else we can do for you, please let us know - Mike Brownell State Farm Agent. "
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J & H Burton Burton

June 6, 2025

5  out of  5
rating by J & H Burton Burton
"Extremely helpful and lowest price around!!"
We responded:
"Thank you for taking the time to give us a 5-star review, James! We are happy to help you. Please call, text or email our office any time you need assistance or have questions. Thank you from Mike Brownell State Farm."
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Tim Johnson

June 5, 2025

5  out of  5
rating by Tim Johnson
"Very helpful. Very informative."
We responded:
"Thank you, Tim! We really appreciate your review. Please let us know if you need anything - Mike Brownell State Farm."
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Gray McAlpine

May 13, 2025

5  out of  5
rating by Gray McAlpine
"Excellent customer service and quality of care! Katie has come through for me on numerous occasions to get me the help and information that I need. Could not recommend this place enough."
We responded:
"Thank you so much for your 5-star review! Katie does a fantastic job here and we appreciate your taking the time to tell us. Please call, text or email us anytime you need some help - Mike Brownell State Farm Agent"
Profile photo of Jennifer Gunn

Jennifer Gunn

April 24, 2025

5  out of  5
rating by Jennifer Gunn
"Cheapest car insurance around! And outstanding customer service! Katie has been able to get policies together for me in a matter of minutes at the end of the day, it's never a problem! Communication is super quick and easy, and Mike and Katie are super friendly. They say they are there like a good neighbor but honestly it's more Ike a good brother or sister State Farm is there!"
We responded:
"Thank you for the kind words, Jennifer! We appreciate hearing how happy you are with the service at Mike Brownell State Farm. Please call, text or email us if you need anything. "
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Jesse Purvis

March 26, 2025

5  out of  5
rating by Jesse Purvis
"Mike made the experience super easy and quick. And explained every aspect of the policy."
We responded:
"Thank you for leaving a 5 star review, Jesse! We appreciate you taking the time to do that. We are happy to hear that your experience with us was quick and easy. Please let us know if there is anything else we can do for you - Mike Brownell State Farm Agent."
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David Pierce

March 11, 2025

5  out of  5
rating by David Pierce
"Great staff. A group of people actually looking out for their customers."
We responded:
"Thank you, David! We appreciate your business and always happy to help you. Call us anytime! "
Profile photo of Jeanette Harrington

Jeanette Harrington

March 4, 2025

5  out of  5
rating by Jeanette Harrington
"Very friendly people, very informative. Mason is such a nice and kind person."
We responded:
"Thank you, Jeanette! 😊 We're so glad you had a friendly and informative experience! 💙 Mason truly is wonderful, and we appreciate your kind words. Let us know if we can help with anything else! 🙌✨"
Profile photo of Kandace Tolliver

Kandace Tolliver

March 3, 2025

5  out of  5
rating by Kandace Tolliver
"Katie is WONDERFUL! She answers my emails immediately and is always so willing to help us with anything we need even small questions that we could probably figure out on our own! Definitely recommend Mike and Katie!"
We responded:
"Thank you, Kandace! 😊💙 Katie truly is wonderful, and we're so glad she's been so helpful and responsive! 🚀✨ We appreciate your recommendation and are always here if you need anything! 🙌👏"